Pro and Business start with a 14-day trial. A card is required to start it. Enterprise is set up with our sales team instead.
How is AI usage billed?
Each plan includes AI usage for the whole workspace every month: €10 on Pro, €30 on Business, and on Enterprise by agreement. Beyond that, you pay per use: each model has its own price per token. AI that runs in the EU has an additional 12% routing fee, because providers charge more there. Usage comes on its own monthly invoice. On your own AI provider, that provider bills you directly.
What counts as a seat?
A member who accepted their invitation. Pending invitations cost nothing, and one seat is the minimum.
What happens when someone joins or leaves?
Adding someone adds a seat right away, and the rest of the current period is charged on the next invoice. Removing someone keeps their seat paid until the end of the billing period. Invite someone else before then, and they take that seat at no extra cost.
Can we change plans?
Yes. An owner switches under Settings → Billing. Upgrading to Business starts right away, and you pay the difference for the rest of the period. Switching to Pro starts right away, and the unused part comes back as credit. Before you confirm, you see the new monthly total and what is due today.
Where are our invoices?
On the Billing page in Stedia, each with a PDF. Under “Manage billing” the owner changes the card or billing address, or cancels. Cancelling takes effect at the end of the billing period.
What happens if a payment fails?
The workspace keeps running at first. Once the plan is no longer active, new chats wait and scheduled runs are skipped. Nothing is deleted. As soon as a plan is active again, everything picks up.