Team chat

Ask Stedia where your team already writes.

Stedia answers in Microsoft Teams, Slack, Google Chat and WhatsApp, using the tools you connected and only what you may do yourself. Each person links their own chat account once. When Stedia wants to send something, you approve it right in the conversation.

The Slack, Teams & more page in Stedia: Slack and Microsoft Teams linked, Discord, Google Chat and WhatsApp ready to open
Slack, Teams & more: each person links their own chat account, here Slack and Microsoft Teams. Example data.

How it works

  1. We set up the bot

    We add the Stedia bot to your company’s Slack workspace or Microsoft Teams with you, once for everyone.

  2. You link your account

    Message the bot, open the sign-in link it sends, and click “Link account”.

  3. You ask in the chat

    Mention Stedia in a channel or write to it directly, and it answers in the same conversation.

Open quotes answered from a sheet in Teams, a follow-up approved in Slack, a delivery checked from WhatsApp. Example data.

In detail

Where Stedia answers

Stedia talks in Microsoft Teams, Slack, Google Chat and WhatsApp. In a Slack channel or thread it answers only messages that mention it, so type “@” and pick the Stedia bot. In a direct message you just write. The bot acts for your account only after you have linked it.

One link per person

Open “Slack, Teams & more” from the menu under your name. Message the bot, open the sign-in link it sends while you are signed in to Stedia, check that the page names your account and click “Link account”. You link one chat account per chat app, and “Unlink” undoes it.

Approve in the chat

When Stedia wants to act, the approval shows up as buttons in the chat app, so you decide without opening the browser. The card shows every detail, and nothing goes out before you decide. Questions Stedia asks come as cards with choices, or you type an answer. An approval goes to the person whose conversation it came from.

Files in both directions

Send the bot images, PDF, CSV, TXT or Markdown, up to 4 MB each, the same as in the web chat. They land under Resources → Files with the chat app as their origin. Documents Stedia makes in the chat app are listed there too, so you find them again with the “Origin” filter.

Answers the way you want them

Under Settings → Replies, each person sets the “Response language” and the “Length”: “Concise”, “Balanced” or “Detailed”. “About you” holds standing notes Stedia sees in every conversation, such as your role, or that answers should be short and in euros. These settings apply to you alone, in the web chat and in connected chat apps.

Your tools, your permissions

In a chat app, Stedia works with the tools you connected and asks first before anything that sends or changes something. An admin decides which tools and knowledge bases it may use at all. If the bot does not reply, it is not set up for your company yet: write to us, and we set it up with you.

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